A Brampton condo property management firm called us about a 14th-floor unit in a tower near Steeles and Bramalea. The resident had been in Level 3 condition for months. The condo board had received weekly corridor-odour complaints and the ventilation report had flagged the shared return air. The family of the resident had agreed to a cleanup. The PM needed a crew who could keep the corridor clear during work.
The Situation
The PM needed the unit cleaned, decontaminated and the corridor air back to normal inside the week. The resident was being moved to family for the duration of the work. Discretion mattered - the tower housed 300 units, the board did not want a visible cleanup, and no one wanted the resident’s unit number circulating through the building’s informal communication channels.
We dispatched a three-person crew Monday morning in an unmarked white van. Service elevator booked with the on-site concierge for the full three days. HEPA negative-air set at the unit door before any contents were moved.
The Scope
Scope landed at $4,800 to $8,500 for a Brampton condo unit with Level 3 contents and corridor-air involvement. Final invoice came in at $6,800. ICD Level 3. Service type: gross filth cleaning, HEPA decontamination, corridor containment, enzymatic odour treatment, hospital-grade disinfection.
Timeline: 3 days on site plus the overnight HEPA cycle on day two.
The Process
- Day 1 - Corridor containment and bulk removal. HEPA negative-air set at the door, zipper flap sealed. Bulk hoarded contents removed in sealed bags, carried via service elevator to the unmarked van downstairs.
- Day 2 - Sort, dispose, deep clean. Keep items catalogued and set aside. Rest manifested for licensed-carrier disposal. Enzymatic treatment on all porous surfaces. First HEPA cycle ran overnight.
- Day 3 - Verification and corridor retest. ATP surface verification. HVAC return cleaned and filter replaced. Concierge supervisor confirmed corridor-air monitor had cleared. Board documentation drafted and emailed to the PM by 5pm.
Written workmanship warranty, WSIB registered, $2M CGL, IICRC S540 certified. Toronto Municipal Code Chapter 629 language used in the compliance letter where applicable.
The Outcome
Corridor-air monitor cleared by the Wednesday afternoon shift change. Weekly complaints stopped on Thursday. The board received the decontamination report, ATP verification file and HVAC maintenance record by Friday. The PM firm has since routed four additional in-building cleanouts to us. The resident returned to the unit the following week with a weekly cleaner engaged on a board-approved maintenance schedule.
For a condo PM, the corridor is the real signal. If the hallway reads normal, the board stops hearing from residents. The HEPA negative-air containment is what makes that happen in two days instead of two weeks.
